These Terms & Conditions ("Terms") govern the use of the lukbd platform and all services provided through it ("Services"). When you create an account, access, or use the services on lukbd, you fully agree to these Terms. If you do not agree to these Terms, please do not use this platform.
1. Definitions & Interpretation
The meanings of certain key terms used in these Terms are set out below:
- "Platform" — The lukbd website, mobile version, and all services provided through it.
- "User" or "You" — Any person who has created an account on this platform or is using its services.
- "Account" — Each individual account registered on lukbd.
- "Wallet" — The virtual funds associated with your account, through which deposits and withdrawals are managed.
- "Bonus" — Additional credits or benefits granted by lukbd subject to specific terms.
- "Bet" — A commitment of a specified amount of money to participate in any game or betting event.
2. Account Creation & Eligibility
2.1 Age Requirement
To create an account on lukbd, you must be 21 years of age or older. The platform may request identity documents or other proof at any time for age verification. Accounts created with false information will be closed immediately and the balance may be forfeited.
2.2 One Account Policy
Only one account per person is permitted. Creating multiple accounts under the same name, on the same device, or using the same payment method is prohibited. Violating this policy will result in all associated accounts being permanently closed.
2.3 Providing Accurate Information
You must provide accurate, complete, and up-to-date information at the time of registration. It is your responsibility to update your account if your information changes. Providing false or misleading information gives lukbd the right to take any appropriate action.
2.4 Account Security
It is your responsibility to keep your login credentials and password completely confidential. You should not allow anyone else to use your account. If you suspect unauthorized access, notify the lukbd support team immediately.
3. Deposit & Withdrawal Terms
3.1 Deposit Rules
Approved methods for depositing funds on lukbd are: bKash, Nagad, Rocket, and bank transfer (e.g., Dutch-Bangla Bank, BRAC Bank, Islami Bank). The minimum deposit amount is ৳200 for all methods. Deposits from third-party accounts or sources are not accepted.
3.2 Withdrawal Rules
The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 1 hour. Withdrawals can only be made using the same method used for the deposit. Withdrawals may be held if identity verification has not been completed.
3.3 Transaction Verification
lukbd reserves the right to verify any transaction. If evidence of suspicious transactions, money laundering, or fraudulent activity is found, the account may be temporarily or permanently suspended for investigation, and the relevant authorities may be notified.
4. Bonus & Promotional Offer Terms
4.1 Welcome Bonus
lukbd offers new members a 100% bonus on their first deposit, up to a maximum of ৳10,000. For example: if you deposit ৳1,000, you will receive an additional ৳1,000 bonus and your total balance will be ৳2,000. If you deposit ৳22,000, you will receive the maximum ৳10,000 bonus, giving a total of ৳32,000.
4.2 Wagering Requirement
The wagering requirement for the welcome bonus is 25x, applied to the bonus amount only. Example: ৳1,000 bonus × 25 = a total of ৳25,000 must be wagered before any winnings from the bonus can be withdrawn. Winnings generated from the bonus cannot be withdrawn until the wagering requirement is met.
4.3 General Bonus Terms
- Each promotion applies with its own specific terms.
- lukbd reserves the right to cancel a bonus if bonus abuse or misuse of the system is suspected.
- Attempting to claim bonuses from multiple accounts will be treated as fraud.
- lukbd reserves the right to change bonus terms or withdraw a bonus at any time.
- Bonuses are for the personal use of the specific registered individual only — they are non-transferable.
5. Gaming & Betting Rules
5.1 Fair Play Policy
lukbd is committed to ensuring a fair and transparent gaming environment. All game and betting outcomes are determined based on neutral technology. If evidence of rigging or manipulation of any game result is found, the associated account will be cancelled.
5.2 Prohibited Activities
The following activities are strictly prohibited on the lukbd platform:
- Playing games using software bots, scripts, or automated methods.
- Exploiting vulnerabilities or bugs in the game system to gain an unfair advantage.
- Fraudulent collusion or coordinated betting strategies.
- Any form of money laundering or illegal financial activity.
- Collecting or using the personal information of other users.
- Attempting to breach the platform's technical security systems.
5.3 Betting Limits
Minimum and maximum bet limits are set for each game and betting category. These limits are clearly stated on each game's page. lukbd reserves the right to change betting limits as needed.
5.4 Sports Betting
lukbd offers betting on cricket, football, and other sports. lukbd's decision is final in determining betting results. If a match is cancelled or postponed, bets will be settled in accordance with the applicable betting policy.
6. VIP Program & Loyalty Benefits
lukbd's VIP program has five tiers. The weekly cashback rate for each tier is listed below:
Bronze
Up to 0.3% weekly cashback. The entry-level tier of the program.
Silver
Up to 0.6% weekly cashback. The next step after Bronze.
Gold
Up to 0.9% weekly cashback. For regularly active users.
Platinum
Up to 1.2% weekly cashback. Recognition for higher activity.
Diamond
Up to 1.5% weekly cashback. For lukbd's most valued members.
VIP tier advancement depends on the user's consistent participation and activity. Applicable conditions must be met before cashback is added to the wallet. lukbd reserves the right to change VIP benefit terms.
7. Privacy & Data Protection
lukbd takes the security of users' personal information very seriously. Your information is kept secure through SSL encryption and modern cybersecurity measures. Full details of how your information is collected, stored, and used can be found in our Privacy Policy.
- Personal information is not sold to third parties.
- Necessary data is used for service improvement and security.
- Information may be shared with relevant authorities where legally required.
8. Responsible Gaming
lukbd places the highest priority on responsible gaming. We believe that entertainment is enjoyable only when kept within limits. Users can set their own deposit limits, session times, and betting limits.
If signs of gaming addiction appear, the option to take a temporary account break or self-exclude is available. For more information on responsible gaming, please visit our Responsible Gaming page.
9. Account Suspension or Closure
9.1 Closure by lukbd
lukbd reserves the right to temporarily or permanently close any account for any of the following reasons:
- Violation of any clause of these Terms.
- Evidence of fraudulent or illegal activity.
- Providing a false identity or documents.
- Evidence of being a minor.
- Prolonged account inactivity (as per applicable policy).
9.2 Closure by the User
If you wish to close your account, please contact the support team via live chat or email at [email protected]. All ongoing bets must be settled and any available balance withdrawn before the account is closed.
10. Intellectual Property Rights
All content on the lukbd platform — logos, designs, text, graphics, software, and code — is the exclusive property of lukbd. Reproducing, distributing, or modifying any content without prior permission is strictly prohibited. Game software and technology are owned by third-party game providers and operate under their own licenses.
11. Limitation of Liability
lukbd is committed to providing the best service as a safe and reliable platform. However, lukbd will not be directly liable if service is disrupted due to technical issues, internet disconnection, or unforeseen circumstances. Our support team is always ready to resolve any issues quickly.
lukbd is not liable for financial losses from gaming. Gaming is done voluntarily and at the user's own discretion. Please play only with money you can afford to spend on entertainment.
12. Dispute Resolution
For any dispute or complaint, first contact our customer support team — via live chat (24/7 in Bengali and English) or by email at: [email protected]. We review all complaints fairly and promptly.
If a resolution is not reached through the support team, the complaint will be escalated for higher-level review. lukbd's final decision is made on the basis of applicable policies.
13. Changes to Terms
lukbd reserves the right to change these Terms at any time. For significant changes, users will be notified as far in advance as reasonably possible. Continued use of the platform after changes are made will be considered acceptance of the new Terms. It is therefore recommended that you visit this page regularly.
14. Applicable Law
These Terms are governed by the applicable legal framework. All users are responsible for complying with the local laws of their own jurisdiction. It is the user's responsibility to stay informed about regulations applicable to online gaming in their own area.
15. Contact
If you have any questions or comments about these Terms, please contact our support team:
- Live Chat — available 24/7 in Bengali and English
- Email: [email protected]
Our team is always ready to answer any of your questions.